Check McDonald’s Gift Card Balance in Canada

McDonald’s gift cards, or Arch Cards, are a popular way to enjoy your favourite meals. You can use gift cards to buy various menu items, from Big Macs and McNuggets to McCafé coffee and Happy Meals.

These gift cards are available in both physical plastic and digital formats. McDonald’s gift cards were first introduced in the early 2000s. McDonald’s gift cards can be used at participating locations across Canada, including kiosks, drive-thrus, and the McDonald’s mobile app.

Before ordering your favourite, it’s smart to check your card balance. This ensures a smooth checkout and avoids any payment surprises. In this guide, you’ll learn the easiest ways to check your McDonald’s gift card balance in 2025—whether online, by phone, or in-store.

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Check McDonald’s Gift Card Balance

We have provided easy and simple methods to check your McDonald’s gift card balance. Follow these steps to check your balance.

1. Online via McDonald’s Canada Website

You can quickly check your balance from home or on the go.

Steps:

• Go to the official McDonald’s Canada gift card balance page:
• https://www.mcdonalds.com/ca/en-ca/services/arch-card.html
• Enter your card number and PIN (scratch to reveal if it’s physical).
• Click “Check Balance” to see your remaining funds.

If you want to save time, we have provided a button below. Click on it to check your balance online from McDonald’s Canada website. You must enter your card number and PIN code.

2. By Phone

Prefer using your Phone? It’s just as quick.

Steps:

• Call the toll-free number (1-866-511-1863) on the back of your McDonald’s Arch Card.
• Follow the voice prompts and enter your card number when asked.
• You’ll hear your balance in seconds—no need to speak to a live agent.

3. In-Store at Any McDonald’s Canada Location

Already near or inside a restaurant? You can ask the staff.

Steps:

• Hand your card to the cashier or scan it at a self-service kiosk.
• They can check your balance during a purchase or separately.
• Perfect if you’re about to order items like Hotcakes, Poutine, or a Vanilla Chai Frappe.

4. Through the McDonald’s Canada App

If you use the app to order, you can also manage your gift card there.

Steps:

• Open the McDonald’s Canada app and log in to your account.
• Tap on “Payment” or “Gift Cards.”
• Add your card if it’s not linked, and your balance should display.

All methods are fast, secure, and work across most locations in Canada.

Types of McDonald’s Gift Cards in Canada

Physical Gift Cards

Available at: McDonald’s locations, grocery stores (e.g., Walmart, Loblaws), convenience stores, and gift card kiosks.

Great for: Birthdays, holidays, stocking stuffers, or thank-you gifts.

Qualities:

• Can be swiped at the counter, drive-thru, or kiosk.
• Durable plastic card—easy to carry in your wallet.
• Reusable and reloadable.
• Note: May need activation at the time of purchase.

Digital eGift Cards

Available at: Online via mcdonalds.com/ca/en-ca/giftcards.html

Great for: Last-minute gifts or long-distance surprises.

Qualities:

• Delivered instantly by email—no wait or shipping.
• It can be added to the McDonald’s App or mobile wallet.
• Eco-friendly and paper-free.
• Tip: Check if your eGift card includes a PIN for online balance inquiries.

Reminder: Always keep the card number and PIN safe. Some cards require activation before use or a balance check.

Common Issues & Troubleshooting McDonald’s Gift Cards

Facing issues while using McDonald’s gift card, don’t worry, we have provided common issues with their solution below:

• Card not recognized?
• Double-check the card number and PIN. Typos are common, especially with long digits.
• Card not activated?
• Some physical cards must be activated at the store or online before use.
• Expired or depleted balance?
• McDonald’s cards don’t technically expire, but if it shows $0, the balance may have already been used.
• Digital Card not working?
• Make sure it’s been properly added to your McDonald’s app or mobile wallet.
• Lost or stolen Card?
• Report it right away. Call 1-877-232-2040 to speak with customer service. If you have the receipt or original purchase info, they may be able to help replace it.

Where to Buy or Reload McDonald’s Gift Cards

Looking to grab or top up a McDonald’s gift card? It’s quick and easy across Canada. You can buy physical Arch Cards at any participating McDonald’s restaurant or major retailers like Walmart, Shoppers Drug Mart, Sobeys, and Loblaws. Prefer digital? Head to the official McDonald’s Canada gift card site or popular platforms like GiftCards.ca or Amazon.ca for instant eGift cards.

Need to reload your card? Some in-store McDonald’s locations allow reloading—just ask at the counter. You may also reload through the McDonald’s app by linking your gift card to the “Payment” section if supported.

🔗Also see: McDonald’s Survey Canada, McDonald’s Ice Cream & McFlurry Flavours, and McDonald’s Coupons & Promotions Canada.

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